Privacy Policy

At Rivera’s Jewelry, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose information when you visit our website.

COLLECTION OF INFORMATION

When you visit our website or use our services, we may collect personal information such as your name, email address, shipping address, payment details, and browsing data to provide you with our products and services effectively.

Our website address is: https://riverasjewelrystore.com.
Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with

If you request a password reset, your IP address will be included in the reset email.
How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent

Visitor comments may be checked through an automated spam detection service.

USAGE OF INFORMATION

The information we collect may be used for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your orders, inquiries, or promotional offers.
To improve our website’s functionality and user experience.
To comply with legal obligations.
Third-Party Services

We utilize third-party services such as WooCommerce, WordPress, Hummingbird, Stripe, WooCommerce Shipping, and Tax to enhance our website’s functionality, process payments, manage shipping, and provide tax-related services. These third-party providers have their own privacy policies governing the use of your information. We encourage you to review their policies.

We collect information about you during the checkout process on our store.
What we collect and store

While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.

SECURITY

We prioritize the security of your personal information and employ industry-standard measures to protect it from unauthorized access, disclosure, or alteration.

COOKIES

Our website uses cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings; however, this may limit certain functionalities on our website.

DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

YOUR RIGHTS

You have the right to access, update, or delete your personal information stored with us. If you have any concerns about the handling of your data, please contact us using the information provided below.

UPDATES TO PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.